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Premium Rate Government Numbers Screw the Poorest People out of £56m a Year

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call-waitingResearch by the National Audit Office has found that we spend around £56m a year phoning various government departments, with the rise in use of the premium 084 numbers costing us dearly. In the 2012/13 year, the NAO reckons we spent a total of 880 million minutes on calls to government departments, with 402 million of [...]

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